Refund and Cancellation Policy

Last updated: 9 November 2026

30-day guarantee on your first payment

If Retrofit Brief is not right for you, ask for a refund within 30 days of your first payment and we will refund it in full, on any plan, monthly or annual. You do not need to give a reason.

Founding members have an additional promise: if your first 30 days bring fewer than five opportunities relevant to the profile you gave us, we refund you in full automatically on request.

Cancelling

You can cancel at any time from the customer portal link in your receipt email, or by writing to hello@retrofitbrief.co.uk. Your subscription will not renew, and you keep access until the end of the period already paid.

After the first 30 days

Payments made after the first 30 days are not refunded for unused time, except where required by law or where we have failed to provide the service.

How refunds are paid

Refunds are processed by Lemon Squeezy, our merchant of record, to the original payment method, usually within 5 to 10 working days.